1. Introduction

The protection of your personal data is important to us, the dental practice [practice name]. In this privacy policy, we inform you about the collection, processing and use of your personal data on our website, which was created using WordPress, and about the sending of emails to our customers. This declaration applies to the use of the website and the services that we offer via this website.

2. Person responsible for data processing

The controller within the meaning of the General Data Protection Regulation (GDPR) is

VIA COSTA DENTAL clínica dental

Avenida de la Marina, 5
E-03720 Benissa (ALICANTE)

Tel. (0034) 965 27 58 83
info@viacostadental.com

3. Collection and processing of personal data

We collect personal data when you provide it to us voluntarily, for example by using contact forms or registering to receive emails. The personal data we collect includes

  • Name
  • Email address
  • Telephone number

This data is used exclusively for the purposes for which it was collected, in particular to respond to enquiries, to arrange appointments and to communicate within the scope of our dental services.

4. Purpose of data processing

The personal data we collect is processed for the following purposes:

Contacting and communicating: we use your data to answer your inquiries, arrange appointments or send you further information.
Sending e-mails: We send e-mails with important information, such as appointment reminders, changes to practice opening hours or general information on dental health.
Contractual obligations: As part of dental treatment, we need your contact details to schedule and coordinate appointments.

5. Legal basis for data processing

Your personal data is processed on the basis of the following legal bases

  • Consent (Article 6(1)(a) GDPR): If you send us your data via the contact form, you consent to the processing of your data.
  • Performance of a contract (Article 6(1)(b) GDPR): Your data is processed to fulfill the contract, e.g. when making an appointment or for dental services.
  • Legitimate interests (Article 6(1)(f) GDPR): We may also process your data to protect our legitimate interests, e.g. to improve our range of services

6. Disclosure of data to third parties

Your personal data will only be passed on to third parties if this is necessary to fulfill the purpose, such as passing it on to external service providers for sending e-mails (e.g. e-mail marketing tools) or IT service providers who support us in maintaining the website.

7. Storage and retention of data

We only store your personal data for as long as is necessary to fulfill the above-mentioned purposes or as required by statutory retention obligations. Your data will be deleted once the purpose no longer applies or the statutory retention period has expired.

8. Your rights as a data subject

As a data subject, you have the following rights under the GDPR

  • Right to information (Article 15 GDPR): You can request information about which of your personal data we have stored at any time.
  • Right to rectification (Article 16 GDPR): You can request the correction of incorrect or incomplete data.
  • Right to erasure (Article 17 GDPR): You can request the erasure of your personal data if the processing is no longer necessary.
  • Right to restriction of processing (Article 18 GDPR): You can request the restriction of the processing of your data.
  • Right to object (Article 21 GDPR): You can object to the processing of your personal data at any time, provided this is based on a legitimate interest.

You can contact us at any time to exercise your rights.

9. Security of your data

We have taken technical and organizational measures to protect your personal data from loss, misuse or unauthorized access. This also includes the encryption of data transmission on our website.

10. Use of cookies

Our website uses cookies to improve the user experience and to enable certain functions. You can deactivate the use of cookies in the settings of your browser, but please note that some functions of our website may then no longer be fully available.

11. Changes to this privacy policy

We reserve the right to change this privacy policy at any time. The current version can be found on this page. Please inform yourself regularly about any changes.

12. Contact

If you have any questions or concerns about data protection, you can reach us using the following contact details:

VIA COSTA DENTAL clínica dental

Avenida de la Marina, 5
E-03720 Benissa (ALICANTE)

Tel. (0034) 965 27 58 83
info@viacostadental.com

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